What Data We Hold And Why
F11 Bet collects the details you give us when you open an account — your phone number, the device you log in from, and the wallet you choose for deposits and withdrawals. When you send funds through bKash, Nagad or Rocket, we record the transaction reference
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and confirmation status so we can match it to your account wallet; we don't store your wallet PIN or app password, since those stay inside your bKash, Nagad or Rocket app. We also log basic session data — browser type, app version, approximate login time —
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to keep your account secure and to spot unusual sign-in attempts. This record helps us confirm a withdrawal request actually comes from you, and it's part of how we verify a payout before it moves. What we do with this data, and how long we keep
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it, depends on the law that applies in your region, so the exact retention period can differ depending on where you're accessing F11 Bet from. We don't sell your phone number or transaction history to outside marketers. Where a payment partner such as bKash, Nagad or
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Rocket needs to confirm a transfer, we share only the minimum detail required to complete that single transaction. If you switch from the mobile browser to the app, or from Android to desktop, your account history carries over, but the access log for each device stays
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separate so we can flag a login from an unfamiliar phone. You can ask us at any time what data we hold against your account and request a correction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.